Integration Directory
HRIS

Cornerstone OnDemand

Cornerstone OnDemand is a cloud-based learning and talent management platform that helps organizations deliver training, track employee development, and manage workforce performance. Integrating Cornerstone OnDemand with Harmony enables IT teams to automatically assign relevant training when new incidents or change requests arise. This connection ensures employees have the right skills and compliance certifications reflected directly within your IT service management workflows.

Capabilities

  • Automated Training Assignment: Trigger Cornerstone OnDemand course enrollments automatically based on Harmony incident types, change requests, or onboarding tickets.
  • Compliance Tracking: Surface employee certification and compliance status from Cornerstone OnDemand directly within Harmony service records to support audit-ready workflows.
  • Skill Gap Visibility: Link learning progress data from Cornerstone OnDemand to Harmony asset and staffing records to identify and address skill gaps in real time.

What Harmony does with Cornerstone OnDemand

Connecting Cornerstone lets HR and learning events drive IT and onboarding, so new hires land in the right training the moment they join instead of chasing it by ticket. Harmony reads assignments and certification status to answer "is this person compliant?" or "what training is overdue?" in seconds, and every enrollment ties back to a real employee record for a clean audit trail. Your People, IT, and compliance teams work from the same source of truth.

Data synced

  • Course catalog, the training courses available in your LMS
  • Training assignments per employee, with progress tracking
  • Certification status, whether an employee holds current certifications
  • Overdue training records, by individual or organization-wide

Actions available

  • Enroll new hires in required courses as part of onboarding
  • Look up an employee's assigned training and progress on request
  • Surface overdue training and certification gaps for follow-up

Real-world use cases

Compliant from day one: A new hire joins. Harmony enrolls them in required onboarding and compliance courses automatically, no manual assignment.

Self-serve training answers: An employee asks about their required courses in Slack. Harmony returns their assigned training and progress instantly.

Compliance visibility: Harmony surfaces overdue training and expiring certifications so managers can follow up before an audit.

FAQ

Cornerstone OnDemand is the learning and talent system of record, holding course catalogs, training assignments, and certification status for every employee. Connecting Cornerstone lets HR and learning events drive IT and onboarding, so new hires land in the right training the moment they join instead of chasing it by ticket.