Navan
Navan is a modern travel and expense management platform that simplifies booking, tracking, and reimbursing business travel and expenses. Integrating Navan with Harmony brings automated visibility into employee spending and travel activity within your IT service workflows. This connection enables faster incident response, policy enforcement, and smarter resource planning across your organization.
Capabilities
- Expense Event Monitoring: Automatically surface Navan expense submissions and approvals as actionable events within Harmony's service management workflows.
- Policy Compliance Alerting: Trigger alerts and tickets in Harmony when travel or expense activity falls outside defined company policies.
- User Activity Sync: Correlate Navan user and travel data with Harmony's asset and identity records to maintain accurate, up-to-date service context.
What Harmony does with Navan
Connecting Navan lets employees handle common travel and expense questions right inside Slack or Teams, instead of waiting on a support ticket. IT and finance see who has Navan access and how it is being used. Requests for access or changes route through Harmony with the right approvals.
Data synced
- Users with Navan access and their account status
- Travel and expense activity tied to each employee
- License and seat assignment across the company
- Usage signals that show active versus idle accounts
Actions available
- Request Navan access or a permission change from chat
- Surface travel and expense context to resolve requests faster
- Flag idle accounts for review and reclaim
Real-world use cases
Travel help in chat: An employee asks Harmony about their Navan booking and gets an answer without switching tools.
Fast access: A new hire requests Navan access in Slack and the request routes for approval automatically.
Usage review: Finance reviews idle Navan accounts and reclaims seats to control spend.
FAQ
Bring Navan travel and expense access into Slack and Teams so employees get help fast and finance keeps a clear view of usage. Connecting Navan lets employees handle common travel and expense questions right inside Slack or Teams, instead of waiting on a support ticket.