Integration Directory
SaaS Application

Microsoft 365

Microsoft 365 is a cloud-based suite of productivity tools including Word, Excel, Teams, Outlook, and SharePoint, used by organizations worldwide for collaboration and communication. Integrating Microsoft 365 with Harmony gives IT teams full visibility into license usage, user activity, and application health across the entire suite. This connection enables faster incident response, automated provisioning workflows, and smarter resource management without leaving the Harmony platform.

Capabilities

  • License Management: Monitor and optimize Microsoft 365 license assignments to reduce waste and ensure users have the access they need.
  • Incident Auto-Detection: Automatically surface and route service issues tied to Microsoft 365 apps directly into Harmony's incident management workflow.
  • User Provisioning: Streamline onboarding and offboarding by syncing Microsoft 365 user accounts and permissions with Harmony's automation engine.

What Harmony does with Microsoft 365

Connecting Microsoft 365 gives your IT and finance teams one place to see every account, which licenses are assigned, and when people last signed in. This surfaces unused licenses and stale accounts without exporting reports from the admin center. Employees get answers about their access from Slack or Teams.

Data synced

  • User accounts, including names, email addresses, UPNs, and account status
  • License assignments, including products and service plans per user
  • Sign-in activity, including last login and history
  • License pool information, including total purchased versus assigned

Actions available

  • Surface unused licenses held by inactive users so IT can reclaim seats
  • Flag stale or still-enabled accounts that need remediation
  • Verify offboarding by checking whether licenses and accounts were disabled

Real-world use cases

License reclamation: Harmony surfaces Microsoft 365 licenses assigned to users who have not signed in for months, so finance can cut them at renewal.

Offboarding verification: When someone leaves, Harmony confirms their account was disabled and licenses removed.

Procurement planning: IT pulls a license allocation report from Harmony to plan the next renewal instead of assembling it by hand.

FAQ

Give IT one view of Microsoft 365 accounts, licenses, and sign-in activity to reclaim seats and verify offboarding. Connecting Microsoft 365 gives your IT and finance teams one place to see every account, which licenses are assigned, and when people last signed in.